Q: How do I become a Pikes Peak customer?
A: Simply click the “New Customers” located in the menu of our website. Fill out the form with your business details, and someone from the Pikes Peak Floral team will be in touch within 48 hours to help get you started.

Q: Do I need to be a Pikes Peak customer to shop online?
A: Yes, you’ll need to be a registered Pikes Peak customer to access our online ordering. If you’re not yet a customer, check out the “New Customers” section above to get started. Already part of the Pikes Peak family? Just click “SHOP NOW”!

Q: Is tax included in my order?
A: Sales tax is applied unless we have a valid tax exemption form on file with your exemption number. If you’ve already submitted this to Pikes Peak, your orders will be processed without tax.

Q: What’s your return policy?
A: If you receive any damaged or incorrect product, please send us photos within 24 hours of delivery. This helps us make it right quickly. Claims made after the 24-hour window may not be eligible for a refund. We appreciate your understanding and support!

Q: Do you sell to the public?
A: Pikes Peak is a B2B floral wholesaler, proudly serving retail shops, event florists, and floral industry professionals. We don’t sell directly to the public, including brides or DIY customers. Thanks for understanding!